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Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran
GROUP AND ORGANIZATION COMMUNICATION: GROUP COMMUNICATION
Theory Overview 11th Edition
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Much group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)
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Archived chapters (PDF)
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Resources by Type.
See list
New to Theory
Resources?
Find out more in this short
video overview (3:01).
Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran
GROUP AND ORGANIZATION COMMUNICATION: GROUP COMMUNICATION
Theory Overview 11th Edition
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Much group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)
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