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Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran
GROUP AND PUBLIC COMMUNICATION: GROUP COMMUNICATION
Theory Overview 10th Edition
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Most group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)
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Archived chapters (PDF)
from previous editions
are available in
Resources by Type.
See list
New to Theory
Resources?
Find out more in this short
video overview (3:01).
Functional Perspective on Group Decision Making
Randy Hirokawa & Dennis Gouran
GROUP AND PUBLIC COMMUNICATION: GROUP COMMUNICATION
Theory Overview 10th Edition
Groups make high-quality decisions when members fulfill four requisite functions: (1) problem analysis, (2) goal setting, (3) identification of alternatives, and (4) evaluation of positive and negative consequences. Most group communication disrupts progress toward accomplishing these functional tasks, but counteractive communication can bring people back to rational inquiry. (Socio-psychological and cybernetic traditions)
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