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Expectancy Violations Theory
Judee Burgoon
INTERPERSONAL COMMUNICATION: INTERPERSONAL MESSAGES
Theory Overview 10th Edition
Violating another person’s interpersonal expectations can be a superior strategy to conformity. When the meaning of a violation is ambiguous, communicators with a high reward valence can enhance their attractiveness, credibility, and persuasiveness by doing the unexpected. When the violation valence or reward valence is negative, they should act in a socially appropriate way. (Socio-psychological tradition)
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Archived chapters (PDF)
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are available in
Resources by Type.
See list
New to Theory
Resources?
Find out more in this short
video overview (3:01).
Expectancy Violations Theory
Judee Burgoon
INTERPERSONAL COMMUNICATION: INTERPERSONAL MESSAGES
Theory Overview 10th Edition
Violating another person’s interpersonal expectations can be a superior strategy to conformity. When the meaning of a violation is ambiguous, communicators with a high reward valence can enhance their attractiveness, credibility, and persuasiveness by doing the unexpected. When the violation valence or reward valence is negative, they should act in a socially appropriate way. (Socio-psychological tradition)
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